Perspectium Blog
ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.
ServiceNow Data Archiving: Common Fears, Concerns and How to Resolve Them
A well-defined process for ServiceNow data archiving helps manage growing data volumes, improve ServiceNow’s performance and support organization’s efforts to comply with data regulations. Despite the benefits, many organizations associate a number of common fears and concerns with the process. This article provides an overview of ServiceNow’s in-built archiving capabilities, the limitations, fears and concerns associated with them, and the solutions that help organizations overcome such issues. Table of contents: ServiceNow Data Archiving: The Basics…
Video: How Our Perception of Time Has Changed
Society has remarkably improved the process for getting the right information to the right people at the right time. Watch David Loo, Chief Product Officer at BitTitan, explain how our perception of time has also changed, especially as it relates to work.
Video: How Data Availability Enables Valuable Discovery
When you move data to a data lake, you enable fortunate discoveries that might not have been possible otherwise. Watch David Loo, Chief Product Officer at BitTitan, explain how these serendipitous findings occur.
Video: How to Wrestle a Datasaurus
For ServiceNow customers, successful adoption and expansion of the product can often lead to unexpected and dramatic data growth. Without control and management, data can become a monster – and one which quickly impacts system performance, user experience, and even operational resilience. Watch this informative video to learn what problems can exist, and how you…
The Swelling Maintenance of Custom ServiceNow Integrations
After a company builds a ServiceNow integration, it may seem like the integration maintenance is manageable. But maintaining that integration often takes more effort than expected. A ServiceNow integration requires about 350 hours of maintenance per year, according to Perspectium’s survey of ServiceNow customers. As you might imagine, we have talked with several ServiceNow customers…
DataSync Customers Review Perspectium
It makes sense to see what other customers have to say about that purchase you’re considering. You might not have bought that taco-shaped sleeping bag, had “Sleepy32” from Winnipeg not confirmed that it stays warm. As with the birthday gifts you buy for others (or yourself), you want unbiased reviews of integration solutions. Honest feedback…
Video: Building a ServiceNow-to-database Integration
It’s one thing to connect ServiceNow to a database. It’s another to build an integration effective enough to meet your business needs. Follow the link to download The Unrivaled Guide to Do-it-yourself Integration for ServiceNow to Database.
Integrate IT Without Impairing Employee Well-Being
A thriving, vigorous workforce is the dream of HR and executives. Company leadership is pursuing employee well-being, especially this year when turnover is high. HR leaders rate employee well-being and mental health as the top strategic priority of 2021. To support employee wellness, companies develop a connected IT ecosystem, enabling a focus on pertinent, meaningful,…
4 Common Problems for ServiceNow Developers
In a LinkedIn poll, we asked developers, “Which is the biggest problem you face as a ServiceNow developer?” Here are the results. We are excited to have a conversation about the poll results in our upcoming event, How to Solve 4 Common Challenges for ServiceNow Developers. “API error handling & security” – Attendees will have…
Why Connected IT Improves Employee Wellness
Executives and CIOs are currently dealing with a crisis in employee well-being and workplace turnover. New challenges are here – geographical disconnection, a more exhausted workforce, a general mood of languishing, and new employee demands for remote work. All have leadership looking for options across the organization to improve employee wellness. IT can help the…
Employee Wellness and Retention Is a CIO Priority
Employee wellness is among the top priorities for executives and CIOs. The demand for talent is high, making turnover even more expensive than it was before the pandemic. Organizations are investing more to support employee wellness and retention. And to help meet these goals, IT is tasked with cultivating a technology infrastructure that supports employee…
Preserving ServiceNow Performance for Reporting and Analytics
Imagine that you are a ServiceNow platform owner at a company where reporting slows down the ServiceNow instance. You have offered guidance to users on reporting best practices. Data from several years ago likely has less value for reporting purposes than data from the last few years. You could delete the old data – but,…
Video: Hidden Costs of DIY ServiceNow Integrations
The custom integration built by John’s team went over budget and beyond the deadline. Learn some hidden costs of do-it-yourself (DIY) integrations in this 1-minute video. See even more details on the hidden costs of DIY ServiceNow integrations.
