Enabling SIAM for ServiceNow with Perspectium
Many large organizations are looking for help in handling their integration with service providers. They are leveraging a Service Integration and Management (SIAM) strategy to rapidly on-board and off-board their service providers. This model demands that integrations serve a whole service provider ecosystem, rather than just selected technologies.
Perspectium is especially suited for enabling SIAM because they take responsibility for the end point integrations and ensure that they work through upgrades, and any changes required by the customer or the vendor. Now customers are looking for the ability to integrate to not only one or two service providers, but twenty and more – including the ability to on-board and off-board providers at a rate of 10-20 a year.