In Perspectium’s Fluorine Release, customers with Salesforce integrations will have the ability to change the state of their error messages in Perspectium properties. By doing this, you will have the ability to keep your error messages in an Error state, where the messages will not send again after the first attempt, or the Ready state, where error messages can attempt to send again until successful.
For more information about setting up your integration with Salesforce, see our ServiceNow-Salesforce Integration Quick Start Guide.