Resources

Whitepaper

Data Integration for Service Management

Learn how to implement and maintain an integration solution

This whitepaper details why companies integrate data, what good data integration looks like, and how you can maintain the health of your data-integration solution.

Whitepapers

Choosing the Right Integration Approach

With so many potential ways to connect ServiceNow with other applications

Choosing the Right Integration Approach

Understand the factors you need to consider when choosing an integration solution. Including data volume, security and privacy requirements, impacts to performance and maintenance costs.

Datasheets

Implementing ServiceNow Integrations FAQ

Answering the most frequently asked questions regarding implementing ServiceNow integrations.

Implementing ServiceNow Integrations FAQ

Implementing ServiceNow integrations can help users connect the platform to complementary solutions that make better use of ServiceNow data and insights.

DIY Integration for ServiceNow - Unrivaled Guide

Whitepapers

ServiceNow to Database DIY Integrations

What you need to know before building your own ServiceNow-to-Database integrations

ServiceNow to Database DIY Integrations

In terms of time and money, the true cost of implementing integrations, ongoing maintenance and fixing any issues routinely exceeds expectations. Learn what you need to consider before building your own integrations.

Datasheets

Data Archive for ServiceNow - Datasheet

Learn how Data Archive for ServiceNow extends ServiceNow’s archiving capabilities

Data Archive for ServiceNow - Datasheet

Data Archive for ServiceNow extends ServiceNow’s archiving capabilities, enabling off-platform archiving and providing greater control over how archived data is stored, used and accessed.

Whitepapers

ServiceNow Data Extraction for Advanced Reporting and BI

How to integrate ServiceNow with advanced reporting and BI solutions

ServiceNow Data Extraction for Advanced Reporting and BI

Learn how to implement a secure ServiceNow reporting and BI integration enabling real-time data transfers to external data-stores, without impacting ServiceNow's performance.

Datasheets

ServiceNow Backup and Restore FAQ

Answering the most frequently asked questions regarding ServiceNow backup and restore/recovery.

ServiceNow Backup and Restore FAQ

By default, ServiceNow backup and restore has limited functionality. Users have no control over when backups are created, how long they are kept, or what they contain.

Whitepapers

Keeping Your ServiceNow Integrations Secure

Third-party integrations can undermine the ServiceNow platform’s security and introduce new threats.

Keeping Your ServiceNow Integrations Secure

While ServiceNow has high standards for security, the same cannot be said for all types of integration and integration service providers.

Whitepapers

ServiceNow Integrations: A Buyer's Guide

Understand what you need to know to effectively evaluate ServiceNow integration solutions and services.

ServiceNow Integrations: A Buyer's Guide

Modern organizations are reliant on data - and data’s timely availability - to support employees and deliver their services. However getting the right data, to the right place and at the right time presents challenges.

Whitepapers

DataSync vs SnowMirror: Technical Comparison

Learn which integration application is better suited to your organization’s requirements.

DataSync vs SnowMirror: Technical Comparison

DataSync and SnowMirror are two popular applications for integrating ServiceNow with other apps and databases. Learn which approach is better suited to your organization’s requirements.

Datasheets

DataSync Product Overview

DataSync extracts and replicates ServiceNow data to an external database, without impacting performance

DataSync Product Overview

With DataSync, organizations have a ServiceNow-native application and fully-managed service for integrating ServiceNow data with the wider enterprise.

Whitepapers

ServiceNow Integrations: To Build or to Buy?

What you need to know before deciding whether to build your own integrations, or buy them.

ServiceNow Integrations: To Build or to Buy?

Building an integration in-house can take considerable time and resources for the implementation alone.

Whitepapers

Process Integration for Service Management

Learn how process integration leads to massive savings, and more value from existing solutions

Process Integration for Service Management

Learn the benefits of effective process integration and how to enjoy them. Benefits include application consolidation & cost savings, vendor flexibility, and use of preferred best-in-class applications.

The Unrivaled Guide to Service Provider Integration

Whitepapers

ServiceNow Integrations for Managed Service Providers (MSPs)

Service providers use integrations to deliver more customer value.

ServiceNow Integrations for Managed Service Providers (MSPs)

Service providers can enable SIAM and better serve clients by integrating with customer organization's systems.

Whitepapers

Data Integration for Service Management

Learn how to implement and maintain an integration solution

Data Integration for Service Management

This whitepaper details why companies integrate data, what good data integration looks like, and how you can maintain the health of your data-integration solution.

Whitepapers

Managing ServiceNow Data Growth

Tips and best practices to maintain control of ServiceNow data growth

Managing ServiceNow Data Growth

ServiceNow generates massive amounts of insightful data but it is important to control this data growth to prevent performance degradation in your ServiceNow instance.

Whitepapers

Integrating Solutions to Enable Workflow Automation

Learn how to use automation to connect workflows across disparate solutions

Integrating Solutions to Enable Workflow Automation

Can you imagine the time savings, and reduction in errors & manual processes if you were able to connect workflows from different CRM,

Whitepapers

Five Tools to Integrate with your Service Desk

Get better value out of ITSM with these 5 integrations

Five Tools to Integrate with your Service Desk

By integrating ITSM tools with the wider enterprise, your organization can get more value out of its ITSM investment.

10 Reasons to Implement an ITSM Solution and an Integration Solution Simultaneously

Whitepapers

10 Reasons to Implement Integration and ITSM Simultaneously

Integrations should be part of your ITSM implementation strategy, not an after-thought

10 Reasons to Implement Integration and ITSM Simultaneously

ITSM solutions support critical business functions that impact the whole enterprise. As such, implementing ITSM solutions without considering integrations is an inevitable source of technical debt.

Whitepapers

The Brain of Service Management: A Federated System of Record

Learn how a federated system of record helps you manage multiple, disparate systems of record

The Brain of Service Management: A Federated System of Record

Without a method of consolidating data from different sources, organizations can't generate reports and run analysis that reflects the state of the whole organization.

Whitepapers

Automation Beats Integration: Meeting Your Business Goals with Automated Connections

Learn the difference between traditional, point-to-point integrations and automated integration solutions

Automation Beats Integration: Meeting Your Business Goals with Automated Connections

Download this white paper to understand the differences between traditional integrations, and automated integration solutions

Whitepapers

Study: The State of ServiceNow Data and Process Integration Report

Get the study to understand the current landscape of ServiceNow integrations, including average time-to-deployment

Study: The State of ServiceNow Data and Process Integration Report

Perspectium surveyed ServiceNow customers to find out how they moved data and process between other technologies,

Whitepapers

Connection Health: Why Integrations Fail or Thrive

Learn why integration health sometimes fails and, instead, how integrations can thrive.

Connection Health: Why Integrations Fail or Thrive

For modern enterprises, integrations are a critical component of their success. But why do integrations fail or thrive?

Whitepapers

Delivering Customer Value Through Managed Services

Learn how service providers can deliver value for customers through an integration solution

Delivering Customer Value Through Managed Services

To meet your goals of delivering customer value, integrations are essential. MSPs are discovering that they can connect systems in exciting,

Whitepapers

GDPR and ITSM

What you need to know to ensure your integrations are compliant with GDPR

GDPR and ITSM

The right integration solution can play a significant part in helping IT to achieve GDPR compliance. This white paper will help you understand what is required, and how to better comply with the new privacy regulations.

Whitepapers

Essential Features of an Integration Solution

Understand what to look for in an integration solution, so that it meets your organization's requirements

Essential Features of an Integration Solution

Learn what to look for in an integration solution - from potential performance impacts to integrated solutions, to supported integration targets.

Whitepapers

Using Perspectium to Enable SIAM

Learn how Perspectium's approach to integration helps enable SIAM

Using Perspectium to Enable SIAM

Perspectium is especially suited for enabling SIAM because they take responsibility for the end point integrations and ensure that they work through upgrades, and any changes required by the customer or the vendor.

Whitepapers

How Perspectium Supports DevOps

Learn how Perspectium's approach to integration supports DevOps

How Perspectium Supports DevOps

By integrating ITSM and DevOps, DevOps benefit from ITSM data leading to shorter time-to-markets, improved customer satisfaction, better product quality, more reliable releases, and morel.