Perspectium Blog
ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.
ServiceNow for MSPs: Optimizing IT Service Management
Managed Service Providers (MSPs) play a crucial role in delivering IT services to businesses across industries. As the demand for efficient IT operations grows, MSPs must adopt robust IT Service Management (ITSM) solutions to stay competitive. ServiceNow, a leading ITSM platform, provides tools that help MSPs streamline operations, enhance service delivery, and drive profitability. This blog explores how MSPs can leverage ServiceNow to optimize IT service management and maximize business outcomes. How MSPs Are Leveraging…
Video: 5 Tools to Integrate with Your Service Desk
Having the right service desk tool can work wonders for your business. But your service management workflow is most effective when it extends beyond your primary service-management tool. Here are five tools to consider integrating with your service desk. See also the white paper on the same topic.
Video: 10 Reasons to Implement an ITSM Solution and an Integration Solution Simultaneously
Launching a new ITSM tool is a resource-intensive project that demands awareness, education, and even hands-on labor by multiple departments within your organization. So why would you want to go further and implement an integration solution at the same time? Here are ten reasons. See also the white paper on integrating both simultaneously.
Creative Destruction in the Enterprise
“Creative destruction is replacing old inefficient processes with new and efficient ones. Perspectium is leading the way in implementing new data integration approaches for their customers”. In 1942, economist Joseph Schumpeter famously coined the term “Creative Destruction”. When you apply Schumpeter’s definition to 2018, companies strive to unlock the true value of their technological investments….
Privacy Shield Announcement
On July 27, 2018, Perspectium received confirmation that it complies with the Privacy Shield principles for the transfer of European personal data to the United States. The framework was designed by the European Commission and the U.S. Department of Commerce, and it’s goal is to provide both U.S. and European companies with a mechanism to…
Perspectium Newsletter – The Message Bus (August 2018)
In This Newsletter . . . Use Case Spotlight: Training Service Desk Staff New Resources for Better Integrations Upcoming Events Welcome, New Perspectium Customers How About That $6.5 Billion Acquisition? In a Perspectium webinar, CERN staff described several of their Perspectium use cases. As one example, CERN uses Perspectium to train new service desk staff….
Salesforce Acquisition of Mulesoft
This has been a significant week for the technology world, with Salesforce announcing their intent to purchase Mulesoft, whose platform allows developers to use APIs to integrate applications together as a network. The major significance lies not in the company being acquired, but that a major cloud application vendor is acknowledging the importance of integration…
