Blog
ServiceNow Backup Retention Policy Explained
The default ServiceNow backup retention policy has changed. A reduction in ServiceNow’s maximum retention period means some organizations may need to revise their backup and disaster recovery procedures. ServiceNow Backup Retention Policy FAQ How Long is the ServiceNow Backup Retention Period? ServiceNow retains full backups for a maximum of 14 days. Formerly, full backups were…
Combine ServiceNow Data with Other Sources
Organizations can combine ServiceNow data with other sources by extracting data from the platform and replicating it to an external data repository. Both manual and automated (via integrations) approaches can facilitate the processes, but manual efforts to extract ServiceNow data and replicate it elsewhere are time consuming, error-prone, and often lack security. The recommended approach…
How to Create Power BI Reports with ServiceNow Data
ServiceNow users can create Power BI reports with ServiceNow data by connecting the two platforms via an integration. While ServiceNow provide their own out-of-the-box reporting capabilities, many organizations find them limiting. This article covers: What is ServiceNow? ServiceNow is a cloud-based platform for automating IT management workflows, that helps organizations optimize operations. As well as…
ServiceNow Reporting vs. Power BI
When comparing ServiceNow Reporting vs. Power BI, organizations should consider their requirements.
How to Get Data Out of ServiceNow
The ability to get data out of ServiceNow quickly, consistently and accurately helps organizations get more value out of ServiceNow, and the insight the platform generates. ServiceNow data is a great source of insightful information that can shape better business decisions, help identify trends, and improve operational resilience. Organizations can leverage ServiceNow data for various…
How to Democratize ServiceNow Data and Enable Self-Service Access
Integrating ServiceNow with an external data repository can help democratize ServiceNow data, enabling self-service access. What is Data Democratization? Data democratization describes the process of making data accessible and available to a wide range of users within an organization or society. What is the Goal of Democratizing Data? The goal of data democratization is to…
How to Extract ServiceNow Data
Organizations extract ServiceNow data to a number of different targets, supporting various use cases. Extracting ServiceNow data gives organizations more control over how the data is used, stored and accessed. For example, organizations can extract ServiceNow data, and replicate it to softwares supporting operational improvement such as business intelligence, analytics, and machine learning solutions. Alternatively,…
Why You Should Avoid Web Services and API ServiceNow Integrations
While Web Services and API ServiceNow integrations offer an agile approach to developing new integrations, enterprise-scale organizations in particular should note the drawbacks. Because of how APIs interact with platforms such as ServiceNow, their use can severely impact system performance. And while Web Services and API ServiceNow integrations are highly customizable, those same customizations can…
Data Synchronization Benefits for ServiceNow Users
Data Synchronization benefits ServiceNow users – and enterprises more broadly – greatly. The term describes the process of keeping data consistent and accurate across multiple systems. For optimal results, data synchronization should be dynamic – where data is replicated as it is created in real or near real-time. Dynamic Data synchronization replicates data across various…
How To Synchronize ServiceNow Data With Other Systems
Organizations that synchronize ServiceNow data with data from other systems experience greater consistency and operational resilience throughout the enterprise. Data synchronization is the on-going process of reproducing records between the source and external systems to maintain data uniformity. Organizations can sync data either dynamically or in batches in real time, and via one-way, or bidirectional…
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