Blog
What is a Citizen Integrator? | Citizen Integrators and ServiceNow
As the technology employed by modern organizations increases in scope and complexity, making use of citizen integrators is one way to make better use of internal resources. Low-code/no-code platforms such as ServiceNow are common targets for citizen integration, as organizations seek to extend similar low-code/no-code benefits to the way they connect systems. However, relying on…
Integrating ServiceNow with a Data Lake or Data Warehouse
Data lakes and data warehouses are data storage solutions that are often integration targets for ServiceNow. In this post, we address the differences between data lakes and warehouses, to help ServiceNow users make informed decisions as to what to integrate their ServiceNow data with. What Data Lakes and Data Warehouses Have In Common Data lakes…
Mistakes to Avoid When Integrating ServiceNow
Understanding the mistakes to avoid when integrating ServiceNow can help organizations avoid incurring a costly technical debt. ServiceNow integrations allow organizations to transfer data between ServiceNow and systems that can put the data to better use, such as solutions for reporting, analysis, AI, BI, and ML. However, if the integrations are not fit for purpose,…
Replicating ServiceNow Data in a Data Warehouse: A Guide
For greater control and value, organizations can replicate ServiceNow data in a data warehouse. What Is a Data Warehouse? A data warehouse is a centralized system that aggregates and consolidates data from diverse sources, including application log files and transaction apps. Over time, a data warehouse becomes a rich pool of historical data. Data warehouses…
Requirements Gathering for ServiceNow Integrations
Requirements gathering is an essential part of planning and implementing ServiceNow integrations. It helps users tailor their ServiceNow integrations to meet their needs, whilst causing minimal disruption during and following implementation. Skipping the requirements gathering stage can lead to key considerations being overlooked. As well as having a negative impact on operations, it can also…
Best Practices for Implementing ServiceNow Integrations Faster
Careful planning can help organizations implement ServiceNow integrations faster, speeding up time-to-value and limiting the need for significant revisions post implementation. ServiceNow integrations allow organizations to automate the transfer of data and information between systems. This helps organizations make better use of ServiceNow data, allowing them to feed it into solutions that can leverage and…
Why You Should Consider Outsourcing ServiceNow Integrations
Outsourcing ServiceNow integrations allows organizations to benefit from expert services to implement ServiceNow integrations and maintain them over time. Integrations play a key role in enabling modern organizations to operate smoothly. They allow for data and information to flow between systems, improving the availability of data and reducing an organization’s reliance on error-prone, manual processes…
How to Fix Slow ServiceNow Instances
Slow ServiceNow instances prevent users from working efficiently with the product, and limit the data and insight that can be gained from the platform. Organizations working with ServiceNow are encouraged to take steps to prevent performance degradation, and tackle it when it arises. Since ServiceNow is a platform that serves a range of business functions,…
ServiceNow Spokes and the IntegrationHub Explained
A ServiceNow Spoke is a “logical group of related actions, subflows and supporting application files.” In the ServiceNow IntegrationHub, Spokes facilitate the connection between ServiceNow and other systems. What is the ServiceNow IntegrationHub (IH)? The IntegrationHub is an API-enabled platform for integrating ServiceNow with other API-enabled systems. A number of subscription levels for the IntegrationHub…
How to Improve ServiceNow Data Availability
Improving ServiceNow data availability helps organizations make more productive use of ServiceNow data in analysis, reporting and more. The most effective way to improve ServiceNow data availability, is to integrate ServiceNow with an external database. Without integrating the platform, data within ServiceNow is siloed, and difficult to distribute among the systems and people that can…
Past Webinars
