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The Swelling Maintenance of Custom ServiceNow Integrations

Date: October 21, 2021
Author: Zak Cole

After a company builds a ServiceNow integration, it may seem like the integration maintenance is manageable. But maintaining that integration often takes more effort than expected. A ServiceNow integration requires about 350 hours of maintenance per year, according to Perspectium’s survey of ServiceNow customers. As you might imagine, we have talked with several ServiceNow customers…

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DataSync Customers Review Perspectium

Date: October 14, 2021
Author: Zak Cole

It makes sense to see what other customers have to say about that purchase you’re considering. You might not have bought that taco-shaped sleeping bag, had “Sleepy32” from Winnipeg not confirmed that it stays warm. As with the birthday gifts you buy for others (or yourself), you want unbiased reviews of integration solutions. Honest feedback…

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Information Security is a Top Priority for BitTitan

Date: October 7, 2021
Author: Zak Cole

All online users are conscious of the privacy and security of their personal information. Corporations share the same concerns. Just this week, news surfaced about a massive security breach of a major video-streaming service, apparently affecting all accounts made on the service. After hearing about it, I changed my own password on the site and…

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Video: Building a ServiceNow-to-database Integration

Date: September 22, 2021
Author: Zak Cole

It’s one thing to connect ServiceNow to a database. It’s another to build an integration effective enough to meet your business needs. Follow the link to download The Unrivaled Guide to Do-it-yourself Integration for ServiceNow to Database.

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Integrate IT Without Impairing Employee Well-Being

Date: September 15, 2021
Author: Zak Cole

A thriving, vigorous workforce is the dream of HR and executives. Company leadership is pursuing employee well-being, especially this year when turnover is high. HR leaders rate employee well-being and mental health as the top strategic priority of 2021. To support employee wellness, companies develop a connected IT ecosystem, enabling a focus on pertinent, meaningful,…

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4 Common Problems for ServiceNow Developers

Date: September 9, 2021
Author: Zak Cole

In a LinkedIn poll, we asked developers, “Which is the biggest problem you face as a ServiceNow developer?” Here are the results. We are excited to have a conversation about the poll results in our upcoming event, How to Solve 4 Common Challenges for ServiceNow Developers. “API error handling & security” – Attendees will have…

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Why Connected IT Improves Employee Wellness

Date: September 1, 2021
Author: Zak Cole

Executives and CIOs are currently dealing with a crisis in employee well-being and workplace turnover. New challenges are here – geographical disconnection, a more exhausted workforce, a general mood of languishing, and new employee demands for remote work. All have leadership looking for options across the organization to improve employee wellness. IT can help the…

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Employee Wellness and Retention Is a CIO Priority

Date: August 25, 2021
Author: Zak Cole

Employee wellness is among the top priorities for executives and CIOs. The demand for talent is high, making turnover even more expensive than it was before the pandemic.  Organizations are investing more to support employee wellness and retention. And to help meet these goals, IT is tasked with cultivating a technology infrastructure that supports employee…

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Preserving ServiceNow Performance for Reporting and Analytics

Date: August 18, 2021
Author: Zak Cole

Imagine that you are a ServiceNow platform owner at a company where reporting slows down the ServiceNow instance. You have offered guidance to users on reporting best practices. Data from several years ago likely has less value for reporting purposes than data from the last few years. You could delete the old data – but,…

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Perspectium Newsletter – The Message Bus (August 2021)

Date: August 16, 2021
Author: Zak Cole

In This Newsletter . . . After we sent our last newsletter, Perspectium joined the BitTitan family! The last seven years have been an incredible journey for me – it all started with an idea inspired by challenges I heard from ServiceNow customers. Since then, our team at Perspectium has helped data-reliant customers like you…

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