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Backup and Restore ServiceNow Fast -- Without Performance Issues

When selecting a backup solution for ServiceNow, the challenge isn't just backing up data—it's ensuring that backups happen quickly, and without disrupting ServiceNow's performance.

That's exactly what Perspectium's DataSync Snapshot delivers.

The backup and recovery application for ServiceNow utilizes Perspectium's high-throughput data replication architecture that can replicate over 40 million records per day—without slowing down ServiceNow.

As a result, Snapshot users are better placed to meet their recovery point objectives (RPO) and recovery time objectives (RTO) and benefit from:

  • Minimized downtime by quickly restoring critical data after accidental deletions or changes.
  • Improved business continuity with fast and reliable data recovery.
  • Reduced operational risk by ensuring important records are recoverable.
  • Increased confidence in data protection with automated, high-speed backups.
  • Enhanced compliance and audit readiness through maintaining complete data history.
  • Optimized ServiceNow performance with non-disruptive, high-throughput replication.
  • Faster troubleshooting and resolution by restoring lost or corrupted data more quickly.
  • Greater flexibility to test changes in a sandbox and quickly revert if needed.

How Perspectium Solves ServiceNow Backup Challenges—Without Performance Tradeoffs

Backing up and restoring large volumes of ServiceNow data often leads to performance slowdowns—but it doesn’t have to.

Many backup vendors rely on API calls, which strain ServiceNow’s resources. To reduce this impact, they recommend workarounds like scheduling backups outside of business hours—limiting flexibility and increasing risk.

Even ServiceNow’s built-in solution has drawbacks. It only provides a full backup once per week, and the system automatically determines the backup time—without user control.

Perspectium takes a different approach ...

API-free replication

Avoiding API, Perspectium uses high-throughput data replication to move massive volumes of data out of ServiceNow, without disrupting performance.

Seamlessly integrated into ServiceNow’s architecture, Snapshot is able to use push technology to support rapid, reliable backups and restoration—helping organizations meet Recovery Point Objective (RPO) and Recovery Time Objective (RTO) goals.

With the ability to replicate over 40 million records per day, Perspectium ensures continuous data protection, faster recovery, and zero impact on system performance.

Restore on-demand

Restoring from a ServiceNow backup requires opening a case via the Now Support Portal, adding delays to an already time-consuming process. According to ServiceNow documentation, a restore takes at least as long as a full instance clone—plus additional overhead.

With Snapshot, users can restore on their own terms, immediately initiating recovery as soon as an issue is detected—minimizing downtime and disruption.

Restore without downtime

ServiceNow’s backup and recovery process requires taking the instance offline and restricting user access, causing unnecessary disruption. Organizations should evaluate whether this approach truly meets their recovery needs.

With Snapshot, users can initiate and complete recovery with zero instance downtime—enabling faster recovery and minimal disruption to operations.

How Else Does Snapshot Benefit Users?

While rapid, performance-friendly backups are a key advantage of Snapshot, its benefits extend far beyond just data protection.

With Snapshot, organizations get more than just a backup tool—they gain a flexible, comprehensive data protection solution designed for the speed and scale of ServiceNow.

Other key benefits of Snapshot include:

Granular Data Recovery

Restore entire tables, specific records, or even individual fields, ensuring you recover exactly what you need—nothing more, nothing less.

Unlimited On-Demand or Scheduled Backups

Automate regular backups or create them instantly before major system changes, giving you complete control over data protection.

Compliance & Audit Readiness

Maintain detailed backup records to meet regulatory requirements and simplify internal audits.

Upgrade, Test, and Deploy with Peace of Mind

Safely implement updates, configurations, and enhancements with confidence, by creating backups before critical changes—minimizing risk and downtime.

Seamless ServiceNow Integration

Operate directly within the ServiceNow environment, avoiding the need for external tools or complex configurations.

Experience Seamless ServiceNow Data Recovery—Request a Demo Today

Your backup and recovery process should be fast, efficient, and uninterrupted.

With Perspectium Snapshot, you can quickly create and restore from backups of critical data—without slowing down your system. See how Snapshot simplifies your backup and recovery process in real time by booking a demo today.

What to expect in a demo:

  • Watch how Snapshot creates fast, reliable backups of records, metadata, and attachments—and recovers them quickly when needed.
  • See how it ensures data integrity, keeping relationships intact while preventing overwrites during both backup and recovery.
  • Get expert guidance on how Snapshot can streamline your backup and recovery strategy for compliance, selective data protection and other requirements.
  • Protect your data seamlessly—discover how Snapshot handles backup and recovery without disrupting your operations.

Book your demo today and experience how Perspectium Snapshot can transform your backup and recovery process.

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ServiceNow-native application for business and technical users

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Recover in-full including metadata and attachements, or select only what you need.

Set your own backup schedule, backup on demand, and keep backups for as long as required.