Components of a Perspectium Solution
This course is designed as an introduction to the fundamental aspects, language, and functions of Perspectium applications.
Course Number
PF100
Audience
This training is intended for Perspectium customers who have just begun their use of Perspectium solutions.
Requirements
The prerequisites for this class are basic understanding of Information Technology Service Management (ITSM) or administrative and user knowledge of ServiceNow.
The students must register for two ServiceNow instances.
Duration
This presentation takes two hours.
Topics
The Perspectium fundamentals course covers the following:
- What is Perspectium?
- Perspectium solutions
- Terms and definitions
- Installation and configuration
- Queues
- Bulk shares
- Dynamic shares
- Table maps
Past Webinars
