ServiceNow and SAP Integration Solution
DataSync
Integrate ServiceNow and SAP and transfer 20 million records daily, while maintaining optimal ServiceNow performance.
ServiceNow to SAP Integration Solution
DataSync
Integrate ServiceNow and SAP and transfer 20 million records daily, while maintaining optimal ServiceNow performance.
Trusted and used by many ServiceNow users, and ServiceNow itself
Trusted and used by many ServiceNow users, and ServiceNow itself
Replicate ServiceNow data in SAP
in 3 simple steps
Perspectium offers an integration-as-a-service solution, handling both the initial setup and maintenance thereafter.
With extensive expertise in the ServiceNow platform, Perspectium customers benefit from quick implementation and a fast time-to-value.
Once installed, users can configure rules to automatically replicate data when it meets specific, user-defined criteria, enabling real-time data synchronization.
Additionally, users can choose to set up bulk data transfers using condition-based filters or manually select the data they wish to replicate.
After setup, Perspectium DataSync replicates data dynamically, based on the user's schedule and even on-demand.
Users can monitor the status of transfers through receipts, and any failed transfers can be quickly re-shared. A detailed activity log is also available directly within the ServiceNow platform for seamless monitoring.
How DataSync Integrates ServiceNow and SAP
Our innovative data replication method ensures exceptional throughput.
With DataSync, users can replicate more than 20 million records daily, all while maintaining optimal ServiceNow performance.
DataSync provides a simple solution for integrating ServiceNow with SAP. Developed by Perspectium, a certified ServiceNow partner, this data replication tool efficiently transfers ServiceNow data to SAP environments, whether in bulk or through dynamic updates.
What makes DataSync stand out from other data replication tools for ServiceNow is its ability to manage large data volumes without negatively affecting the performance of ServiceNow.
This is accomplished through the use of push technology, rather than the ServiceNow REST API, to send data to a message broker system (MBS). From there, target systems can securely retrieve the data without impacting the ServiceNow platform.
Traditional ETL/ELT processes and the ServiceNow REST API often face challenges with frequent requests and large datasets. DataSync avoids these limitations, offering a high-throughput solution capable of replicating over 20 million records daily, all without compromising ServiceNow’s performance.
Why Integrate ServiceNow and SAP?
The Challenge
Many organizations want to leverage ServiceNow data around the enterprise, in best-in-class, purpose-built solutions for reporting, analytics, AI and other business initiatives.
But with ServiceNow data siloed within the platform, access to the data is limited to ServiceNow license holders, who are themselves limited to using ServiceNow-provided capabilties only.
The Solution
DataSync bridges the gap between ServiceNow and the wider enterprise by enabling seamless integration between ServiceNow and SAP - among other connections - allowing users to easily replicate various data types—such as records, comments, and attachments—out of the platform.
Supporting both bulk and dynamic data replication, DataSync offers flexibility in how data is transferred. Large volumes can be handled in batches, while dynamic replication ensures that records meeting user-defined criteria are pushed automatically.
By replicating ServiceNow data into SAP, organizations gain enhanced control and accessibility over their data.
This improves integration capabilities with a wide array of third-party solutions, unlocking powerful use cases in areas like analytics, business intelligence, reporting, AI, and machine learning, all while maintaining optimal performance of ServiceNow.
Connecting ServiceNow and SAP provides organizations with greater control of, and access to their ServiceNow data.
DataSync for ServiceNow: Data Replication Features
High-Volume Data Replication
Efficiently replicate over 20 million records daily (more than 1 billion monthly) to SAP without compromising the performance of your ServiceNow instance.
One-to-Many Data Replication
DataSync supports both one-to-one and one-to-many replication, enabling organizations to transfer ServiceNow data to multiple target systems simultaneously.
Real-time Synchronization
With the Dynamic Share feature, DataSync allows for automatic replication of records that meet user-defined criteria in real-time, ensuring that all systems stay up-to-date with the latest data and changes.
Schema Automation
DataSync automates the creation of schemas, transforming data pre-transmission, ensuring it is structured properly and ready for immediate use in the target system.
Dynamic & Bulk
Whether you need to replicate data on-demand, in bulk, or dynamically, DataSync offers flexible options for automating and scheduling ServiceNow data transfers based on organization's requirements.
Comprehensive Monitoring
Easily track the progress of data replications—whether pending, successful, or failed—with intuitive tracking and reprocessing options. A detailed activity log is available directly within ServiceNow, ensuring complete visibility.
Secure Data Replication
DataSync ensures end-to-end encryption of data both at rest and in transit. It also includes features for data obfuscation, protecting sensitive information and ensuring compliance with privacy regulations like GDPR.
ServiceNow-native Implementation
DataSync is installed natively within ServiceNow, providing users with a familiar interface and a reduced learning curve.
DataSync Product Overview
Download the Data Sheet to learn more about DataSync’s capabilities, the benefits and the value it provides for ServiceNow users.
DataSync Product Overview
Download the Data Sheet to learn more about DataSync’s capabilities, the benefits and the value it provides for ServiceNow users.
API-free Data Replication
Perspectium's data replication solutions bypass the ServiceNow REST API for data extraction, offering significant benefits in terms of performance. By avoiding the reliance on REST API calls, these applications ensure minimal impact on ServiceNow's performance, resulting in a smoother experience for end users.
Perspectium
API
Throughput
High-throughput
Limited throughput
Performance Impact
No performance impact
Slow instance, queries and data transfer
Resilience
High-availability
Limited availability
Security
Encryption at-rest and in-transit
Varies by vendor
Common target for cyber attacks
Maintenance
Maintenance-free for end-user
Requires maintenance
API-free Data Replication
Perspectium's data replication solutions bypass the ServiceNow REST API for data extraction, offering significant benefits in terms of performance. By avoiding the reliance on REST API calls, these applications ensure minimal impact on ServiceNow's performance, resulting in a smoother experience for end users.
| Perspectium | API | |
|---|---|---|
| Throughput | High-throughput | Limited throughput |
| Performance Impact | No performance impact | Slow instance, queries and data transfer |
| Resilience | High-availability | Limited availability |
| Security | Encryption at-rest and in-transit | Varies by vendor Common target for cyber attacks |
| Maintenance | Maintenance-free for end-user | Requires maintenance |
Automate and Monitor
STATUS RECEIPTS
Monitor the status of replicated records and quickly identify errors, successful shares and pending shares.
SCHEDULING
Schedule data replication tasks to automate data transfers.
DYNAMIC SHARING
Create rules that automatically transfer data meeting user-defined conditions in real-time.
Automate and Monitor
STATUS RECEIPTS
Monitor the status of replicated records and quickly identify errors, successful shares and pending shares.
SCHEDULING
Schedule data replication tasks to automate data transfers.
DYNAMIC SHARING
Create rules that automatically transfer data meeting user-defined conditions in real-time.
Why ServiceNow Users Choose Perspectium
ServiceNow users - and ServiceNow themselves - use Perspectium to replicate their instance's data.
Want to learn more?
ServiceNow Integration Use Cases Enabled by DataSync
Reporting
Overcome ServiceNow Reporting Challenges
DataSync helps ServiceNow users overcome reporting challenges such as slow reports, poor ServiceNow performance and difficulties combining ServiceNow data with other sources. Fast, performance-efficient data transfers mean users can enjoy real-time data and avoid ill-advised workarounds such as out-of-hours reporting.
Combine ServiceNow Data with Other Sources
DataSync users can integrate ServiceNow data with reporting and business intelligence solutions including Tableau, PowerBI, SAP Business Objects and more. This allows for flexible and in-depth reporting options that can combine ServiceNow data with other sources for deeper insight.
Populate Third-Party Dashboards with ServiceNow Data
DataSync can be used to populate third-party dashboards with ServiceNow data to improve the availability of data and insight. Users can use their preferred tools to visualize ServiceNow data for a better user experience, self-serve access and better ServiceNow performance.
Populating External Storage
Rapidly Populate Data Warehouse, Data Lakes and Storage Solutions
DataSync moves massive amounts of data dynamically and in-bulk, making it perfect for populating Data Lakes and Data Warehouses. Data can be transformed pre-send to ensure it adheres to the storage solutions schema and arrives in a usable state.
Democratize ServiceNow Data with Secure, Self-Service Access
Allow users across the enterprise to benefit from ServiceNow's rich and insightful data without needing extra licenses, by making it available in third-party storage systems and solutions.
Support Disaster Recovery, Availability and Resilience
Replicate ServiceNow data in external solutions and have peace of mind knowing that stored data is insulated from downtime and data loss in ServiceNow and available elsewhere.
Improving ServiceNow Performance
Offload Resource-Intensive Tasks to Third-Party Solutions
Off-load resource-intensive tasks such as reporting, analytics and populating dynamic dashboards to third-party solutions.
Extract Data from ServiceNow without Impacting Performance
Extract ServiceNow data without API, so that data transfer process does not impact ServiceNow's performance. Benefit from faster, higher-throughput and less resource intensive data transfers.
Benefit from Real-time Data and Insight
Faster, more efficient data transfer and report creation means teams get the insight they require, when they need it. Avoid ill-advised workarounds such as reporting out of hours to mitigate performance degradation and its affect on employees.
Outsourcing Integrations
Replace Cumbersome DIY and Internally Managed Integrations
As a solution and service for ServiceNow integrations, Perspectium customers avoid the difficulties of trying to implement and maintain integrations internally. Many Perspectium users opted for Perspectium after realising they lacked the internal resources to manage integrations, and because of the increasing hidden costs associated with internal maintenance.
Free Up Internal Resources
Save time and money, and allow internal resources to work on pro-active, value-adding tasks by outsourcing implementation and maintenance to Perspectium's expert team.
ServiceNow Integration Use Cases Enabled by DataSync
Reporting
Overcome ServiceNow Reporting Challenges
DataSync helps ServiceNow users overcome reporting challenges such as slow reports, poor ServiceNow performance and difficulties combining ServiceNow data with other sources. Fast, performance-efficient data transfers mean users can enjoy real-time data and avoid ill-advised workarounds such as out-of-hours reporting.
Combine ServiceNow Data with Other Sources
DataSync users can integrate ServiceNow data with reporting and business intelligence solutions including Tableau, PowerBI, SAP Business Objects and more. This allows for flexible and in-depth reporting options that can combine ServiceNow data with other sources for deeper insight.
Populate Third-Party Dashboards with ServiceNow Data
DataSync can be used to populate third-party dashboards with ServiceNow data to improve the availability of data and insight. Users can use their preferred tools to visualize ServiceNow data for a better user experience, self-serve access and better ServiceNow performance.
Populating External Storage
Rapidly Populate Data Warehouse, Data Lakes and Storage Solutions
DataSync moves massive amounts of data dynamically and in-bulk, making it perfect for populating Data Lakes and Data Warehouses. Data can be transformed pre-send to ensure it adheres to the storage solutions schema and arrives in a usable state.
Democratize ServiceNow Data with Secure, Self-Service Access
Allow users across the enterprise to benefit from ServiceNow's rich and insightful data without needing extra licenses, by making it available in third-party storage systems and solutions.
Support Disaster Recovery, Availability and Resilience
Replicate ServiceNow data in external solutions and have peace of mind knowing that stored data is insulated from downtime and data loss in ServiceNow and available elsewhere.
Improving ServiceNow Performance
Offload Resource-Intensive Tasks to Third-Party Solutions
Off-load resource-intensive tasks such as reporting, analytics and populating dynamic dashboards to third-party solutions.
Extract Data from ServiceNow without Impacting Performance
Extract ServiceNow data without API, so that data transfer process does not impact ServiceNow's performance. Benefit from faster, higher-throughput and less resource intensive data transfers.
Benefit from Real-time Data and Insight
Faster, more efficient data transfer and report creation means teams get the insight they require, when they need it. Avoid ill-advised workarounds such as reporting out of hours to mitigate performance degradation and its affect on employees.
Outsourcing Integrations
Replace Cumbersome DIY and Internally Managed Integrations
As a solution and service for ServiceNow integrations, Perspectium customers avoid the difficulties of trying to implement and maintain integrations internally. Many Perspectium users opted for Perspectium after realising they lacked the internal resources to manage integrations, and because of the increasing hidden costs associated with internal maintenance.
Free Up Internal Resources
Save time and money, and allow internal resources to work on pro-active, value-adding tasks by outsourcing implementation and maintenance to Perspectium's expert team.
Frequently Asked Questions
Useful Resources
Check out the resources below for more useful info about DataSync and use cases for extracting ServiceNow data.
