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ServiceNow to MySQL

DataSync

Replicate over 20 million ServiceNow records in MySQL every day, in-bulk, or dynamically without slowing down ServiceNow.

ServiceNow to MySQL

ServiceNow to MySQL

DataSync

Replicate over 20 million ServiceNow records in MySQL every day, in-bulk, or dynamically without slowing down ServiceNow.

Trusted and used by many ServiceNow users, and ServiceNow itself

Trusted and used by many ServiceNow users, and ServiceNow itself

Replicate ServiceNow data in MySQL
in 3 simple steps

Perspectium is an integration-as-a-service solution, meaning we handle the initial implementation and maintenance thereon. 

Our expertise with the ServiceNow platform allows us to implement the solution quickly, benefiting time-to-value.

Once installed, users can select which data to replicate by creating rules that dynamically replicate data meeting user-defined conditions in real-time.

Users can also configure bulk data transfers with condition-based filtering or by manually selecting data. 

Once configured, Perspectium DataSync will replicate data on-demand, in line with the user's schedule, and dynamically. 

Users can monitor the status of data transfers with receipts. Any failed transfers can be easily re-shared and a full activity log is available natively, within the ServiceNow platform. 

MySQL

How DataSync Connects ServiceNow to MySQL

Our smart approach to data replication enables incredibly high-throughput.

With DataSync, users can replicate over 20 million records per day without slowing down ServiceNow.

DataSync is a simple solution that lets users integrate ServiceNow with MySQL. The data replication solution from ServiceNow partners Perspectium, copies ServiceNow data to MySQL environments in-bulk or dynamically.

With a slightly different approach to most other ServiceNow data replication solutions, DataSync can replicate incredibly high volumes of data without slowing down ServiceNow.

It achieves this by using push technology to initiate the transfer of data to a message broker system (MBS). Target solutions then retrieve the data from the MBS.

This means DataSync subverts the need for ETL/ELT and the ServiceNow REST API, which struggle to cope with repeat requests and large data volumes. The end result is a high-throughput ServiceNow data replication solution that can replicate over 20 million records per day.

Why Connect ServiceNow and MySQL?

The Problem

While ServiceNow provides a wide-array of capabilities including reporting, analytics and even artificial intelligence & machine learning. The problem is, such features are limited compared to many purpose-built solutions and ServiceNow makes it difficult to get data out of their platform.

In fact, they arguably have an incentive to make extracting data difficult as they charge users for exceeding contractual storage limits.

The Solution

DataSync allows users to connect ServiceNow to MySQL, and easily replicate data including records, comments, attachments, etc out of the platform.

DataSync supports in-bulk and dynamic data replication for ServiceNow, meaning users can transfer large volumes as a batch transfer and configure settings that automate the transfer of records that meet user defined conditions.

By replicating ServiceNow data within MySQL, organizations have greater control over - and access to - their ServiceNow data. MySQL can then feed a wide array of third-party solutions for use cases including analytics, business intelligence, reporting, AI, ML and more.

Connecting ServiceNow and MySQL provides organizations with greater control of, and access to their ServiceNow data.

DataSync for ServiceNow: Data Replication Features

High-throughput

Replicate +20 million records per day (+1 billion per month) without degrading ServiceNow's performance.

High-throughput - ServiceNow to MySQL

One-to-Many Replication

DataSync supports both one-to-one and one-to-many data replication, enabling organizations to replicate ServiceNow data across multiple platforms simultaneously.

ServiceNow to Many

Real-time

Dynamic Share allows users to automatically replicate records that meet user-defined conditions in real-time.

High Throughput - MySQL

Schema Automation

DataSync automatically configures schemas and transforms data pre-send, to ensure data arrives at the target correctly formatted and in a ready-to-use state.

Schema Automation - ServiceNow to MySQL

Dynamic & Bulk

DataSync supports replicating ServiceNow data dynamically and in-bulk, meaning users can automate and schedule the replication of ServiceNow data.

Dynamic Share Business Rules

Monitoring

Keep track of pending, successful and unsuccessful record replications and easily re-share any that fail.

Perspectium DataSync Feature: Receipts - Monitoring

Encryption and Obfuscation

DataSync encrypts replicated data in-transit and at-rest, and supports data obfuscation, allowing users to mask sensitive data and improve their ability to comply with data regulations such as GDPR.

data_obfuscation_dashboard_1

ServiceNow-native Implementation

DataSync is installed and configured natively within ServiceNow. This benefits the learning curve as users interact with DataSync via the familiar ServiceNow UI.

Perspectium DataSync - Bulk share, dynamic share, data replication

DataSync Product Overview

Download the Data Sheet to learn more about DataSync’s capabilities, the benefits and the value it provides for ServiceNow users. 

DataSync Product Overview

Download the Data Sheet to learn more about DataSync’s capabilities, the benefits and the value it provides for ServiceNow users. 

API-free Data Replication

Perspectium's data replication applications do not use the ServiceNow REST API to replicate data out of the platform. This benefits the performance of ServiceNow and the end-user.

Perspectium

API

Throughput

High-throughput

Limited throughput

Performance Impact

No performance impact

Slow instance, queries and data transfer

Resilience

High-availability

Limited availability

Security

Encryption at-rest and in-transit

Varies by vendor

Common target for cyber attacks

Maintenance

Maintenance-free for end-user

Requires maintenance

API-free Data Replication

Perspectium's data replication applications do not use the ServiceNow REST API to replicate data out of the platform. This benefits the performance of ServiceNow and the end-user.

Perspectium API
Throughput High-throughput Limited throughput
Performance Impact No performance impact Slow instance, queries and data transfer
Resilience High-availability Limited availability
Security Encryption at-rest and in-transit Varies by vendor Common target for cyber attacks
Maintenance Maintenance-free for end-user Requires maintenance

Automate and Monitor

Perspectium DataSync Feature: Receipts - Monitoring
Bulk share: Replicate ServiceNow data in batch / in bulk transfers
DataSync Configuration

STATUS RECEIPTS

Monitor the status of replicated records and quickly identify errors, successful shares and pending shares.

SCHEDULING

Schedule data replication tasks to automate data transfers.

DYNAMIC SHARING

Create rules that automatically transfer data meeting user-defined conditions in real-time.

Automate and Monitor

STATUS RECEIPTS

Perspectium DataSync Feature: Receipts - Monitoring

Monitor the status of replicated records and quickly identify errors, successful shares and pending shares.

SCHEDULING

Bulk share: Replicate ServiceNow data in batch / in bulk transfers

Schedule data replication tasks to automate data transfers.

DYNAMIC SHARING

DataSync Configuration

Create rules that automatically transfer data meeting user-defined conditions in real-time.

Why ServiceNow Users Choose Perspectium

ServiceNow users - and ServiceNow themselves - use Perspectium to replicate their instance's data.

SERVICENOW-NATIVE

DataSync is implemented natively within ServiceNow, making it easy-to-use for anybody familiar with the ServiceNow platform.

FAST IMPLEMENTATION

Perspectium's expertise in ServiceNow data replication means we can implement DataSync in 30 days or less for fast time-to-value.

MAINTAINED AS-A-SERVICE

Perspectium is implemented and maintained as-a-service allowing organizations to use their internal development resources more efficiently. 

ServiceNow Integration Use Cases Enabled by DataSync

Reporting

ServiceNow Advanced Reporting and Analytics

Overcome ServiceNow Reporting Challenges

DataSync helps ServiceNow users overcome reporting challenges such as slow reports, poor ServiceNow performance and difficulties combining ServiceNow data with other sources. Fast, performance-efficient data transfers mean users can enjoy real-time data and avoid ill-advised workarounds such as out-of-hours reporting.

ServiceNow Data Lake Building

Combine ServiceNow Data with Other Sources

DataSync users can integrate ServiceNow data with reporting and business intelligence solutions including Tableau, PowerBI, SAP Business Objects and more. This allows for flexible and in-depth reporting options that can combine ServiceNow data with other sources for deeper insight. 

ServiceNow Dynamic Data Share

Populate Third-Party Dashboards with ServiceNow Data

DataSync can be used to populate third-party dashboards with ServiceNow data to improve the availability of data and insight. Users can use their preferred tools to visualize ServiceNow data for a better user experience, self-serve access and better ServiceNow performance.

Populating External Storage

Fast Time to Value - Icon

Rapidly Populate Data Warehouse, Data Lakes and Storage Solutions

DataSync moves massive amounts of data dynamically and in-bulk, making it perfect for populating Data Lakes and Data Warehouses. Data can be transformed pre-send to ensure it adheres to the storage solutions schema and arrives in a usable state.

Icon__IT Professionals

Democratize ServiceNow Data with Secure, Self-Service Access

Allow users across the enterprise to benefit from ServiceNow's rich and insightful data without needing extra licenses, by making it available in third-party storage systems and solutions.

ServiceNow Back Up and Restore

Support Disaster Recovery, Availability and Resilience

Replicate ServiceNow data in external solutions and have peace of mind knowing that stored data is insulated from downtime and data loss in ServiceNow and available elsewhere.

Improving ServiceNow Performance

ServiceNow Dynamic Data Share

Offload Resource-Intensive Tasks to Third-Party Solutions

Off-load resource-intensive tasks such as reporting, analytics and populating dynamic dashboards to third-party solutions. 

Extract ServiceNow Data Icon

Extract Data from ServiceNow without Impacting Performance

Extract ServiceNow data without API, so that data transfer process does not impact ServiceNow's performance. Benefit from faster, higher-throughput and less resource intensive data transfers.

Fast Time to Value - Icon

Benefit from Real-time Data and Insight

Faster, more efficient data transfer and report creation means teams get the insight they require, when they need it. Avoid ill-advised workarounds such as reporting out of hours to mitigate performance degradation and its affect on employees.

Outsourcing Integrations

Perspectium Logo - Icon

Replace Cumbersome DIY and Internally Managed Integrations

As a solution and service for ServiceNow integrations, Perspectium customers avoid the difficulties of trying to implement and maintain integrations internally. Many Perspectium users opted for Perspectium after realising they lacked the internal resources to manage integrations, and because of the increasing hidden costs associated with internal maintenance. 

Save time and money - icon

Free Up Internal Resources

Save time and money, and allow internal resources to work on pro-active, value-adding tasks by outsourcing implementation and maintenance to Perspectium's expert team. 

ServiceNow Integration Use Cases Enabled by DataSync

Reporting

ServiceNow Advanced Reporting and Analytics

Overcome ServiceNow Reporting Challenges

DataSync helps ServiceNow users overcome reporting challenges such as slow reports, poor ServiceNow performance and difficulties combining ServiceNow data with other sources. Fast, performance-efficient data transfers mean users can enjoy real-time data and avoid ill-advised workarounds such as out-of-hours reporting.

ServiceNow Data Lake Building

Combine ServiceNow Data with Other Sources

DataSync users can integrate ServiceNow data with reporting and business intelligence solutions including Tableau, PowerBI, SAP Business Objects and more. This allows for flexible and in-depth reporting options that can combine ServiceNow data with other sources for deeper insight. 

ServiceNow Dynamic Data Share

Populate Third-Party Dashboards with ServiceNow Data

DataSync can be used to populate third-party dashboards with ServiceNow data to improve the availability of data and insight. Users can use their preferred tools to visualize ServiceNow data for a better user experience, self-serve access and better ServiceNow performance.

Populating External Storage

Fast Time to Value - Icon

Rapidly Populate Data Warehouse, Data Lakes and Storage Solutions

DataSync moves massive amounts of data dynamically and in-bulk, making it perfect for populating Data Lakes and Data Warehouses. Data can be transformed pre-send to ensure it adheres to the storage solutions schema and arrives in a usable state.

Icon__IT Professionals

Democratize ServiceNow Data with Secure, Self-Service Access

Allow users across the enterprise to benefit from ServiceNow's rich and insightful data without needing extra licenses, by making it available in third-party storage systems and solutions.

ServiceNow Back Up and Restore

Support Disaster Recovery, Availability and Resilience

Replicate ServiceNow data in external solutions and have peace of mind knowing that stored data is insulated from downtime and data loss in ServiceNow and available elsewhere.

Improving ServiceNow Performance

ServiceNow Dynamic Data Share

Offload Resource-Intensive Tasks to Third-Party Solutions

Off-load resource-intensive tasks such as reporting, analytics and populating dynamic dashboards to third-party solutions. 

Extract ServiceNow Data Icon

Extract Data from ServiceNow without Impacting Performance

Extract ServiceNow data without API, so that data transfer process does not impact ServiceNow's performance. Benefit from faster, higher-throughput and less resource intensive data transfers.

Fast Time to Value - Icon

Benefit from Real-time Data and Insight

Faster, more efficient data transfer and report creation means teams get the insight they require, when they need it. Avoid ill-advised workarounds such as reporting out of hours to mitigate performance degradation and its affect on employees.

Outsourcing Integrations

Perspectium Logo - Icon

Replace Cumbersome DIY and Internally Managed Integrations

As a solution and service for ServiceNow integrations, Perspectium customers avoid the difficulties of trying to implement and maintain integrations internally. Many Perspectium users opted for Perspectium after realising they lacked the internal resources to manage integrations, and because of the increasing hidden costs associated with internal maintenance. 

Save time and money - icon

Free Up Internal Resources

Save time and money, and allow internal resources to work on pro-active, value-adding tasks by outsourcing implementation and maintenance to Perspectium's expert team. 

Frequently Asked Questions

Useful Resources

Check out the resources below for more useful info about DataSync and use cases for extracting ServiceNow data.